How long is a Montegrappa pen under guaranty/warranty?
Each Montegrappa pen is a guaranteed for 24 months from the date of purchase againts any functioning defects and for an unlimited period against manufacturing defects. Only parts that should be found defective by Authorized Montegrappa Service Agents, will be repaired or replaced under guarantee. In order to benefit from the International Guarantee Certificate, you will be required to present to an Authorized Montegrappa Dealers or Service Agent the International Guarantee Certificate, duly completed, dated and stamped by an Authorized Montegrappa Dealer.
What is excluded from the Montegrappa International Guarantee/limited warranty?
The Montegrappa International Guarantee/Limited Warranty does not include: Damage resulting from accidental impacts, inappropiate or abusive use (shocks, crushing, etc.), alterations caused particularly by direct exposure to sunrays and/or to high temperatures, unauthorized repairs or manipulations as well as consequences of the normal wear and ageing. Theft and loss
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For a limited period, customers of our online boutique will receive a complimentary item from our Filigree collection of accessories.