GUARANTEE/WARRANTY

How long is a Montegrappa pen under guarantee/limited warranty?
Every Montegrappa pen is guaranteed for 24 months from date of purchase against any functioning defects and for an unlimited period against manufacturing defects. Only parts found defective by Authorized Montegrappa Service Agents will be repaired or replaced under guarantee. In order to benefit from the International Guarantee, you will be required to present to an Authorized Montegrappa Dealer or Service Agent the International Guarantee Certificate, duly completed, dated and stamped by an Authorized Montegrappa Dealer.

What is excluded from the Montegrappa International Guarantee/limited warranty?
The Montegrappa International Guarantee/Limited Warranty does not include:
Damage resulting from theft or loss; accidental impact; inappropiate or abusive use (shocks, crushing, etc.); alterations caused by direct exposure to sunlight and/or  high temperatures; unauthorized repairs or manipulations, and; consequences of normal wear and ageing.