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How long is a Montegrappa pen under guaranty/warranty?
Each Montegrappa pen is guaranteed for 24 months from the date of purchase against any functioning
defects and for an unlimited period against manufacturing defects.
Only parts that should be found defective by Authorized Montegrappa Service Agents, will be repaired
or replaced under guarantee.
In order to benefit from the International Guarantee Certificate, you will be required to present to
an Authorized Montegrappa Dealers or Service Agent the International Guarantee Certificate, duly
completed, dated and stamped by an Authorized Montegrappa Dealer.
What is excluded from the Montegrappa International Guarantee/limited warranty?
The Montegrappa International Guarantee/Limited Warranty does not include:
- Damage resulting from accidental impacts, inappropriate or abusive use (shocks, crushing, etc.),
alterations caused particularly by direct exposure to sunrays and/or to high temperatures,
unauthorized repairs or manipulations as well as consequences of the normal wear and ageing.
- Theft and loss
What is the Privileged Owners’ Roll of Honour?
Montegrappa dedicates The Privileged Owners' Roll of Honour to all the lovers of its writing instruments.
Each customer, buying a fine writing jewel among the precious collection signed by Montegrappa, will find,
inside the packaging a guarantee booklet with a voucher.
To be registered in the Roll of Honour, the customer has just to fill in the voucher and send it to the
indicated address.
Adhering to the Montegrappa "Roll of Honour", the customer will benefit, for the purchased pen,
of an extension of the International Guarantee for an extra period of 12 months.
OTHER QUESTIONS
How can I request a Montegrappa catalogue?
Please consult the Contact us section. |
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